FAQs
Questions, answered.
Everything you may want to know before you book.
Getting started
How do I get started?
Fill in the enquiry form. We reply with any questions, then send a clear quote and plan.
How quickly will I hear back?
We aim to reply within one business day.
Can I see your work before I book?
Yes. Our full portfolio is on Behance, and the Reviews page shows what clients say about us.
I am not sure which service I need. Can you advise?
Of course. Tell us your goal in the enquiry form and we will recommend the best option.
Pricing and payment
How is pricing worked out?
Writing is priced by word count, video by length, and design by package. Starting prices are on the pricing page. Bigger projects are quoted on request.
Are there any hidden fees?
No. Your written quote lists exactly what is included before work begins.
How do payments work?
Payment terms are confirmed in your written quote before any work starts.
Working with us
How many revisions do I get?
Revisions are included in every package. The number is shown on each pricing card.
Who owns the finished work?
Once the project is paid in full, you own the final deliverables.
Can I see my work in progress?
Yes. We share drafts so you can give feedback before the final files are delivered.
Will you keep my project private?
Yes. We only show finished work in our portfolio, and you can ask us not to show yours.
Writing
Will the writing sound like me?
Share a brief, your audience and any samples of your voice. We write to match.
Do you help with publishing?
Yes. The Full Author Package includes publishing setup, Amazon A+ Content and a launch marketing plan.
AI video
What do you need from me for a video?
Your photos or clips, your brand details and any script ideas. We handle the rest.
Can I use the video on social media and YouTube?
Yes. Standard and longer videos include horizontal and vertical versions.
Graphic design
What files will I receive?
Print-ready and web-ready files. Editable source files can be agreed in your quote.
Can you design to match my existing brand?
Yes. Share your logo, colours and fonts and we will keep everything consistent.